TERMS AND CONDITIONS
Last updated August 17, 2020 and subject to change at any time.
Information I Collect
To fulfill your order, you must provide SEN with certain information, such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide SEN with additional personal information if you contact me directly. To receive my email newsletters, you must provide me with your email address.
I maintain a right to republish any submission in whole or in part as reasonably necessary in the course of my business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of SEN’s legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as using your information to provide the services you requested and in SEN’s legitimate interest to improve my services.
Information Sharing and Disclosure
Information about my customers is important to my business. SEN shares your personal information for very limited reasons and in limited circumstances, as follows:
Service providers: SEN engages certain trusted third parties to perform functions and provide services to the shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers: If SEN sells or merges the business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property and safety of my customers or others.
Transfers of Personal Information Outside the EU
SEN is based in the US, and therefore I store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where Wit & Whistle is required to store data for legal reasons) we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about Wit & Whistle’s use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Carol Do, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: .